Find out more about our services below in some of our Frequently Asked Questions. For specific questions about Conservatories, Windows and Replacement Roofs, visit our dedicated product pages to find out more, alternatively book a free quote today and ask one of our experts.

Frequently Asked Questions

There will never be any hidden costs or fees, so as long as there are no amendments to the original design your quote is what you will pay after our surveyor has visited your property. The quote is valid for 30 days because of various changes that can happen due to promotional periods.

Windows And Doors
You can start the process of improving your home with new windows or doors, with only a 10% deposit. After that, the balance is due prior to the installation of frames.

Conservatories, Orangeries, Extensions, Replacement Roofs
For our conservatories, orangeries, extensions and replacement roofs installations, there is a 10% deposit due on signing contract. Following this there will be additional payment stages. A second stage payment of 45% to be paid prior to base build. Third stage payment of 45%
to be paid prior to the installation of frames and roof. Final payment (maximum £5,000) due on practical completion, which excludes and promotions.

If you would rather spread the cost we offer a range of affordable finance options including offers of Buy Now, Pay Later and 7.9% APR throughout different times of the year. All finance is subject to status and you can refer to our website for our latest finance offers.

You will only pay Leekes and this means you do not have to deal with any risk of unreliable tradesmen or multiple payments. We control the whole project from start to finish for your own peace of mind.

To speak directly to your local contact, visit the location page for your area and ring the specific location number listed there. You will be able to find an answer to your question 7 days a week!

Yes all trades are contracted to Leekes and our builders and fitters are sole contractors. We train them to be able to install a range of products, we also make sure they are qualified with official Fensa training. This training and testing means they are qualified installers and have a proven track record. As they are our installers and builders, their work is fully guaranteed by Leekes, giving you complete peace of mind.

The following items are guaranteed for 10 years: stainless steel handles, aluminium frames, replacement frames, white frames; frame, door & roof glass sealed units (excluding breakages).

The following items are guaranteed for 5 years: frame manufacturing defects, foil covered frames, glass units with aluminium frames, foil covered doors, colour grained uPVC panels, all other panels, composite door slab & frame, aluminium doors, coloured Ultraframe roofs, tiled roof panels, replacement roofs, canopies.

The following items are guaranteed for 2 years: uPVC handles, hinges, door locks, spy holes, knockers & letterboxes; all composite door furniture; painted colour finishes; soffits, fascias, rainwater, goods & roof trims, door manufacturing defects; roof manufacturing defects.

The following items are guaranteed for 1 year: pitting or manufacturing defect, aluminium hardware & moving parts, all chrome & brass furniture; external Georgian bars, astragal bars * mechanical slot vents; composite door cassettes; electrical radiators & fans; plastered finishes against cracking; base shrinkage or lintel cracks.

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